Privacy policy

The user has the right to the protection of their personal data. The Pátio do Tejo and Andar a Cavalo brands are owned by the company Mercearia da Aldeia, LDA. Mercearia da Aldeia respects users' right to information about the collection and processing of their personal data.

When browsing the websites www.patiodotejo.com and www.andaracavalo.com the user accepts and gives his express consent to the collection and subsequent processing of personal data by Mercearia da Aldeia, LDA, in accordance with the terms and conditions contained in this Policy Privacy Policy and for the purposes indicated therein. You should read this document carefully and only browse and/or submit information through the website if you agree with the respective terms.

MDA LDA controls personal data, determines the purposes and means by which your personal data is processed, including all security measures. MDA LDA guarantees that personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, this website was designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed.

This Privacy Policy is intended to provide you with all the information you need to understand our privacy practices. However, if you require additional clarification regarding this Privacy Policy, you can submit your questions via email: info@patiodotejo.com.

 

PROCESSING OF PERSONAL DATA

Mercearia da Aldeia, LDA is responsible for managing the website and processing the data collected while browsing the website.

 

COLLECTION OF PERSONAL DATA, USE AND PURPOSE OF PROCESSING

All processing carried out by MDA, LDA is done in an explicit, lawful and substantiated manner, based on compliance with the contract, in compliance with legal and mandatory regulations, your consent or for the purposes of legitimate interests.

Whenever the legal basis used for processing operations is based on the pursuit of a legitimate interest, the user has the right, upon request, to obtain information related to the balancing of interests.

User data is collected and processed for the following purposes and on the corresponding legal basis:

 

The correct functioning and continuous improvement of the Platform, its resources and our Services

Monitoring the correct functioning and improvement of our Platform and Services includes:

  • general administration of the Website and Applications
  • response to user requests and questions
  • client support
  • use of statistics on the use of the Website and Applications, for research and development purposes
  • deposit of cookies and other trackers, details of each of which can be found in our Cookie Management Policy.

MDA, LDA has a legitimate interest in ensuring the best possible experience on our Website and our Applications, as well as the best possible quality of the Services offered and, therefore, depends on the user's consent to deposit cookies and knowledge of their geographic location.

 

Customer relations and reservation management

Customer relationship management includes:

  • reservation management
  • commercial relationship monitoring
  • development of trade statistics
  • managing opinions about our products, services and content
  • customer satisfaction surveys

MDA, LDA processes personal data related to the management of relationships with Customers, in accordance with what is established with its Customers.

MDA, LDA also has a legitimate interest in processing customer Data in order to provide a better commercial relationship, and in order to guarantee the best quality of our Services.


Carry out marketing and advertising research

Fulfillment of marketing operations include:

  • sending our Newsletter
  • carry out marketing research (email, telephone, post)
  • animation of the Website, Applications and social networks (management of online communities)
  • event organization
  • carry out research on audience data by depositing cookies and other trackers, details of which you can find in our Cookie Management Table
  • the development of statistics on marketing operations
  • Fulfillment of marketing operations is based on user consent.

MDA, LDA also has a legitimate interest in providing the user with commercial offers.

 

In this case, we guarantee that:

  • the user has received sufficient information related to the marketing activities carried out;
  • the user is able to freely and simply object to marketing activities at the time of collection (Opt-Out);

 

Account management and carrying out associated operations, including the fight against fraud

Account management and carrying out associated operations includes:

  • pay for Services and monitor Customer billing
  • management of unpaid debts or disputes
  • maintaining records of accounts and legal support documents

Account management and carrying out associated operations are based on our legal obligations arising from the different accounting and rate regulation practices in different countries.

 

CONFIDENTIALITY AND SECURITY

Mercearia da Aldeia, as responsible for managing the website, is committed to making the best efforts to guarantee the privacy of data collected and/or transmitted online. The security and privacy of the data collected are aspects that are of crucial importance to us, which is why Mercearia da Aldeia is committed to protecting the security of this same data. For this purpose, it uses security technologies and procedures designed to protect the data collected against unauthorized access, use or disclosure. However, it is not possible for MDA LDA to completely eliminate risks relating to their safety.

Access to the data collected is limited to MDA LDA employees, any subcontractors and third parties who require such access to perform the functions of providing products and services to the user.

Access may also be made available to official authorities, if necessary, to fulfill a legal or contractual obligation of A MDA LDA, particularly when required to do so by law or by any judicial or administrative order, as long as it is issued by a competent body. .

MDA LDA warns you that the data collected on the website may, at the time of collection, circulate on the network without security conditions, running the risk of being seen and used by unauthorized third parties.

 

COOKIES

MDA LDA uses automatic data collection systems such as cookies. Cookies are small text files saved on the computer by websites that are visited, constituting automatic procedures for collecting information regarding preferences determined by a user during their visit to a given web page. Whenever the user accesses the website in question again, these files are automatically activated so that the website is configured with the preferences registered in previous visits, allowing faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

MDA LDA uses cookies on the website www.patiodotejo.com and www.andaracavalo.com in order to provide the user with a better browsing experience, simplifying and making the presentation of the different contents of the website more efficient.

Most browsers automatically accept cookies and the user must be able to accept, delete or reject them through the settings of each browser. The user can configure their browser to prevent the creation of cookies or to notify them when this occurs. If cookies are not accepted, browsing the website continues to be possible, although the user experience will be negatively affected.

Acceptance of our automatic data collection procedures and the use of cookies is necessary to take advantage of the many features and services offered through this website, including the purchase of products. If you configure your browser to block or delete cookies, we cannot guarantee that you will have access to all features and services offered through this website.

 

RIGHT TO INFORMATION, RECTIFICATION AND ELIMINATION

You have the right to obtain from MDA LDA, at any time, confirmation that your data is being processed, even if you are not registered on the website, as well as the communication of these same data in a perceptible way.

You have the right to be informed by Mercearia da Aldeia about the origin of the source that transmitted your data, the purposes and means of processing your personal data, the logic underlying electronic data processing, information about external entities and the names of the topics and categories of entities to whom your personal data may be disclosed or who may access your data. You can also find the information referred to above in this Privacy Policy.


You have the right to obtain at any time from Mercearia da Aldeia:

a) updating, rectifying or integrating your personal data;

b) the deletion, anonymization or blocking of your personal data, which is treated as a violation of the law, including when the storage of data is not necessary for the purposes for which they were collected and subsequently processed;

c) confirmation that the operations in paragraphs a) and b) were notified to whom the data were communicated or disseminated, except when it becomes impossible to do so or if this means exceeding the protection of the rights invoked.

You have the right to object, in whole or in part:

a) for legitimate reasons, the processing of your personal data, even if it is related to the purposes for which they were collected;

b) the processing of your personal data for advertising or direct marketing purposes or to sell products or carry out market research or commercial communications.

You can freely exercise your rights at any time, as long as you do so in accordance with applicable laws and regulations, by sending your request to Mercearia da Aldeia via the following email: info@patiodotejo.com

 

AMENDMENT TO THIS WEBSITE PRIVACY POLICY

Mercearia da Aldeia reserves the right to change this Privacy Policy, without the need for prior communication to its users. Whenever Mercearia da Aldeia updates its website Privacy Policy, it will be immediately made available there, indicating the date of publication.

The user must regularly consult this Privacy Policy, considering that they accept and agree with its terms. If you do not agree with the changes to the Privacy Policy, the user should not continue browsing the website.

 

APPLICABLE LEGISLATION

This Privacy Policy is governed in all its aspects by Portuguese law, in particular, by Law No. 67/98, of October 26th (Personal Data Protection Law), and other applicable legislation.

In the event of a dispute, the user agrees to submit to the exclusive jurisdiction of the Portuguese courts.


CONTACTS

Any clarification or comment on this Privacy Policy should be addressed to Mercearia da Aldeia via the email address: info@patiodotejo.com